Order Policy

TreePeople has a privacy policy to protect all your personal information. Our order policy below applies to all donations and gifts.

Order and Store Policy

Shipping Method and Timeframe

All orders will be shipped by first class mail within 3 - 5 business days of placing your order. Please allow an additional 3-7 business days for domestic delivery and up to 14 days for international delivery. To request special shipping arrangements, please phone 818-753-4600 or email treegifts@treepeople.org.

Return Policy

TreePeople will honor all refund requests within 60 days of the original purchase. To request a refund, phone 818-753-4600 or email treegifts@treepeople.org.